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INSIDE THE PHARMACY

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PHARMACY

THE PHARMACY
EXPLAINED

OUR
PEOPLE

FIND A PHARMACY

THE PHARMACY EXPLAINED

A lot goes on behind the scenes of a pharmacy. Many moving parts and many people make sure that you have access to great healthcare and affordable medicines when you need them.

Independently Accredited

Australian pharmacies are among the best in the world, meeting high quality assurance standards.

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Understanding Schedules

‘Schedules’ divide medicines into different groups, which means they’re always kept in safe hands.

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Medicines available when you need them

Pharmacists play a big part in making sure Australians everywhere have access to the medicines they need.

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Making medicines affordable

The Pharmaceutical Benefit Scheme (PBS) helps keep your costs down - and your health up!

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Part of a network

City, suburban, rural or remote, a pharmacy is bound to be located where you need it.

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Dealing with old medicines

Medicines expire just like any other perishable good. Your pharmacist can help keep your supply fresh and safe

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Understanding generics

‘Generic’ medicines are effectively identical to more expensive brands. The only thing different is the price.

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More than a sticky label

A lot more goes in to filling a prescription than you might think!

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Benefits of 'your' local pharmacy

Using a regular pharmacy means that your pharmacist will be aware of your health history and be able to act accordingly.

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OUR PEOPLE

Have you ever wondered who the people are in the pharmacy and why they ask you the questions they do? Continue reading for answers to your questions!

Meet Our Pharmacists
Meet Eugene and Petunia - Our Pharmacists

When Eugene and Petunia were asked what they wanted to be, they thought about what it was they were good at. They both liked helping people, and that’s why they chose to study pharmacy.

With four years of study and a year of practical experience, Eugene and Petunia knew a lot about how the body works, about health conditions and diseases and how to treat them. And because their study focused on medicines – how they work in the body and how the body responds to them – they became part of the profession of pharmacy who are considered experts in medicines.

Working in the pharmacy in Whatchoocan Sea, Eugene and Petunia saw how valuable a pharmacist could be. They used their knowledge and professional care to look after their community. They both dispensed prescriptions, treated wounds, provided headache tablets and performed health checks and medicine reviews. The people of Whatchoocan Sea knew they could ask Eugene and Petunia for advice and support to solve problems, or refer them to others who could help if they couldn’t.

As you can see, the community is looked after by a team of people who are knowledgeable about medicines and health conditions, and ready to help you and your family. Your health is the most important thing to Eugene, Petunia and every other team at every other community pharmacy around Australia.

Because everyone knew that the pharmacist was an important part of the healthcare team, the community used their pharmacy more and more.

Pharmacy Assistants
Meet Elsie our Pharmacy Assistant

So Eugene and Petunia wanted to employ some staff to help them.

Elsie was hired as pharmacy assistant to help Eugene and Petunia with the day-to-day running of the pharmacy. Because Elsie helped supply non-prescription medicines, she had to do accredited training. This meant she knew the questions to ask to make sure the medicines that were supplied were safe and appropriate for every customer of the pharmacy.

An important part of Elsie’ role  is knowing when and who to refer to the pharmacists, so that they can then provide more specialised advice and care. Normally those are customers such as children or pregnant or breastfeeding mothers, and people wanting specific medicines or with certain symptoms.

Elsie trained in many areas of the pharmacy and learnt lots about wound care, skin care and vitamins and complementary medicines.

She loved working in pharmacy because she got to know lots of customers and knew she was making a difference to their health. Eventually Elsie asked if she could do more training to help in the pharmacy’s dispensary.

Elsie did a course to specialise and become a dispensary assistant. She processed prescriptions, collected stock and collated the paperwork for the pharmacists. Eugene and Petunia always had to do a clinical review of each prescription before it was able to be given out to the customer.

Now Eugene and Petunia are on the look out for new people to train as pharmacy assistants.

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